Privacy Policy
Effective Date: March 19, 2026
1. Introduction
RLM Brazil Tour Operator (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the California Consumer Privacy Act (CCPA/CPRA), the Brazilian General Data Protection Law (LGPD), and the General Data Protection Regulation (GDPR).
2. Data We Collect
To provide our travel and event management services, we may collect the following information:
- Personal Identification: Name, date of birth, gender, and passport details.
- Contact Information: Email address, phone number, and physical address.
- Travel Preferences & Health Data: Dietary restrictions, medical conditions (relevant to travel safety), and special assistance requirements.
- Technical Data: IP address, browser type, and cookies collected via security plugins (e.g., Limit Login Attempts Reloaded).
3. Purpose of Data Collection
We collect and process your data based on Contractual Necessity and Legitimate Interest:
- To book hotels, flights, tours, and ground transportation.
- To ensure participant safety during corporate events and travel incentives.
- To communicate important updates regarding your booking.
- To protect our website against unauthorized access and cyber-attacks.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is shared only with essential service providers (hotels, airlines, local guides, and insurance companies) strictly to fulfill your travel arrangements.
5. International Data Rights
Regardless of your location, you have the following rights:
- Access & Portability: You may request a copy of the personal data we hold about you.
- Rectification: You may request the correction of inaccurate information.
- Deletion: You may request the deletion of your data, subject to legal or contractual retention requirements.
- Opt-Out (CCPA): California residents have the right to opt-out of the “sharing” of personal information for cross-contextual behavioral advertising.
6. Cookies and Tracking
Our website uses cookies to enhance user experience and maintain security. You can manage your preferences through our Cookie Consent Banner (provided by CookieYes). Technical cookies required for site security cannot be disabled as they are essential for protecting the integrity of our systems.
7. Embedded Content
Articles or pages on this site may include embedded content (e.g., videos, maps, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by financial and legal regulations in the United States and Brazil.
9. Security
We implement robust technical and organizational measures to protect your data. This includes the use of security plugins to monitor and limit unauthorized login attempts.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Privacy Liaison:
- Name: RLM Brazil Tour Operator
- Address: 7218 Della Dr, Orlando, FL 32819
- Phone: +1 407 575 0092
- Email: isaias@infinitysas.com